Business Process Operations + Optimization
SLA Worldwid provides custom business process services to optimize service and increase customer satisfaction in social services, health, energy, defense, and more.
SLA works in partnership with clients to tailor business process solutions for:
- Custom-designed data collection, analysis, and reports
- Call centers, training, data management
- Customer service, data collection, secure processing, analysis and reports
- Program-management models, waste and fraud prevention, quality assurance
- Incentives and rebate processing, rapid stand-up programs
Our business processes experts bring experience in a wide range of areas, including corporations, non-profits, lotteries, small businesses, including many industries.